Information Center Rules & Regulations Glossary

Opening a SBOBET Account

1	How do I open an account with SBOBET? It is completely free to open an account with SBOBET and all it takes is a few minutes before you can start betting on the complete range of products and events that SBOBET offers. To open an SBOBET account, please follow the steps below. Go to www.sbobet.com…
2	I received an email that says that my identity details could not be verified. What can I do? SBOBET Support Team will contact you shortly on instructions to complete your identity verification process. If you fail to hear from us after 24 hours from the time you receive the notification email, please contact our dedicated SBOBET Support Team. You…
3	Why am I asked to provide my personal information during registration? SBOBET takes a strong stand in being a socially responsible bookmaker while providing our customers with an enjoyable gaming experience. We require your personal information in order to verify your identity and that you are of legal age to use our services.…
4	Why do I need to provide documents to verify my identity? SBOBET takes a strong stand in being a socially responsible bookmaker while providing our customers with an enjoyable gaming experience. We require you to produce documents that are valid proof of your identity in order to complete your identity verification…
5	Can I change my login name? Unfortunately no, the login name that you have chosen during the registration process cannot be changed once you have created your SBOBET account.
6	How does SBOBET protect my personal information? SBOBET uses VeriSign Extended Validation SSL Certificate to protect the transmission of sensitive information between your browser and the web server by data encryption. All sensitive data are also stored in our database in encrypted format. Each web browser…
7	Do I have to deposit funds once I have opened an account? No, it is not necessary for you to deposit funds into your account immediately after opening your account. Once you have activated your account successfully, you can choose to skip the deposit process or to proceed with the deposit right away. You may proceed…
8	Why am I prohibited from opening an account? You must be at least 18 years of age or the legal minimum age in your country of residence (whichever is higher) to open an account with SBOBET. SBOBET holds legal licences issued by authorized commissions to conduct online gambling. However, as legal regulations…
9	How old do I have to be to open an account? You must be at least 18 years of age or the legal minimum age in your country of residence (whichever is higher) to open an account with SBOBET. SBOBET takes a strong stand in being a socially responsible bookmaker while providing our customers with an enjoyable…
10	Can I use the same email address to open more than one account? Unfortunately no, you will not be able to use the same email address to create duplicate accounts with SBOBET. If you have registered for a SBOBET account previously but have forgotten your login name or password, please click on the [?] icon next to the…